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Europe Six Sigma & Quality Article Archive
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Quality Spotlight Archive | Management Spotlight Archive | Tools Spotlight Archive Readers' Choice: View All Top-Rated Articles Archives by Year: 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 - Deploying a Measurement System: What Does It Take?
The use of dashboards to measure process and business performance has become increasingly popular. As a result, many companies are revamping their measurement systems. Here is a framework for launching and deploying a new measurement system. Read the full article. November 11, 2009
- Leadership and Lean Six Sigma Opens Door to Innovation
Lean Six Sigma improves the quality of management, working processes and applies resources in a targeted way that can dramatically increase the productive and creative potential across a business population. Read the full article. October 28, 2009
- Six Sigma: It's Not Just a Company’s Processes That Vary
The ideal approach to deploying Six Sigma is to begin by improving current processes, followed by ongoing monitoring and managing of these processes, and eventually establishing process-oriented management. However, successful deployments can vary. Read the full article. October 14, 2009
- A System for Colleague Consulting Among Black Belts
Many Black Belts may not have considered that they have a counseling resource that is often ignored - the knowledge and experience of their peers. Colleagues probably face similar issues and may have found solutions everyone could benefit from. Read the full article. September 30, 2009
- Eight Workable Strategies for Creating Lean Government
Lean government. The very idea sounds implausible. Governments are traditionally seen as guardians of red tape, incomprehensible forms and endless queues. But there are workable Lean strategies for governments seeking to reduce waste and be efficient. Read the full article. September 16, 2009
- Make Better Use of Survey Data with Kano Analysis
Customer satisfaction data is not easy or inexpensive to come by. Therefore, it should be used to the fullest. One way to take advantage of survey data is through Kano analysis, a model for classifying customer responses. Read the full article. September 2, 2009
- Well-run Process Improvement Teams a Key to Success
Six Sigma project teams - like all teams of workers empowered to affect change in their organization - are more likely to be successful if their members are armed with an understanding of the fundamentals of effective team operations. Read the full article. August 19, 2009
- Reveal Assumptions and Find Root Causes with Webbing
Six Sigma practitioners looking to clarify a task or develop their strategic thinking skills may want to consider using webbing. Similar to the 5 Whys, it encourages questioning a process in order to break down assumptions and find new solutions. Read the full article. August 5, 2009
- Dispelling Several Myths About Leadership for Change
Successfully implementing Six Sigma requires leading and managing change effectively. Today's manager lives in the paradoxical world of having to simultaneously control day-to-day operations, while encouraging appropriate risk taking. Read the full article. June 10, 2009
- Promises of Brand Strategy and Design for Six Sigma
When a company is able to consistently deliver the products, services and experiences it promises - and customers know about it - both the customers and the business benefit. Design for Six Sigma can help a company build that kind of brand strategy. Read the full article. May 27, 2009
- Success in the Development Stages of Six Sigma Teams
All teams are groups of individuals, but not all groups of individuals have the cohesiveness of a team. Leaders must take actions during the development stages of a Six Sigma project team to insure an effective performance by the team. Read the full article. May 13, 2009
- Importance of Assessing Readiness to Implement Strategy
One key to a company's success is an ability to assess its readiness to create or improve the processes underlying its strategy. Readers can help in the development of a survey-based methodology to measure 10 critical dimensions of that readiness. Read the full article. April 29, 2009
- Leadership Sustains High Performance in Manufacturing
Research done on 75 manufacturers, predominantly European, sheds light on the balance between product/process and people leadership capabilities needed to sustain high levels of performance in manufacturing plants. Read the full article. April 15, 2009
- Process Ownership: A Vital Role in Six Sigma Success
A good way to ensure success for a Six Sigma project is to get the process owner to buy-in early and stay involved throughout the project. That means letting the process owner be a part of decision-making at the start and tollgate reviews at the end. Read the full article. April 1, 2009
- Power of Dashboards: Linking Strategies and Execution
How does one strike the right balance between setting strategy and driving tactics? An interview with a business leader shows how dashboards were implemented at his company in order to make the connection between execution and strategies. Read the full article. March 18, 2009
- Pharmaceuticals: Compliance Not a True Quality Practice
Quality practices in the pharmaceuticals industry today are what they were in other industries 15 to 20 years ago. It is time to catch up. And Six Sigma is just the opportunity for operations and quality professionals to modernize quality practices. Read the full article. March 4, 2009
- Managing for Continuous and Breakthrough Improvement
As a set of state-of-the-art tools for solving operations problems, Six Sigma can be used for both continuous and breakthrough improvement. What separates the two is the structure by which they are managed. Read the full article. February 18, 2009
- Applying Systems Thinking to the Practice of Six Sigma
To find the most valuable Six Sigma projects -- ones with the highest system-level leverage -- can require systems thinking and tools like the causal loop diagram, which supplies much more information than the usual cause-and-effect analysis. Read the full article. February 4, 2009
- A Leadership Roadmap for Managing with Metrics
Nine practical steps that focus on facts and data can provide a roadmap for business leaders at all levels on how to use the Six Sigma method to drive strategy implementation. Read the full article. January 21, 2009
- Creativity and Six Sigma: Try Doing Some River-Jumping
In the Improve phase of a Six Sigma project, a team is often required to jump from one river of thinking into another. Two river-jumping ways to generate innovative ideas are found in four techniques for creative thinking and the use of TRIZ. Read the full article. January 7, 2009
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